Terms and Conditions

1.1 The www.1decision.co.uk website (the “Site”) and the Service are owned by 1decision Ltd (company number 07875122), whose registered office is at Suite 1, Niall House, 24 – 26 Boulton Road, Stevenage, Hertfordshire, SG1 4QX.

1.2 You will receive access to the Service following the completion of this membership agreement. 1decision Ltd agrees to provide you with reasonable support by telephone or email during published business hours for the purpose of assisting you to maintain your access to the Site.

1.3 You acknowledge that you have provided 1decision Ltd with accurate and complete registration information and that it is your responsibility to update 1decision Ltd of any changes to that information (including your email address) via info@1decision.co.uk.

1.4 These terms and conditions (including any documents referred to within them) contain all the terms on which we provide the Service to you. They supersede any prior promises, representations, undertakings, or implications made.

1.5 This Service is supplied strictly on a Business-to-Business (B2B) basis to educational establishments, schools, Local Authorities, Multi-Academy Trusts, and corporate entities. The Service is not available to individual private consumers. By purchasing or using the Service, you warrant that you are acting solely for purposes relating to your trade, business, craft, or profession.

1.6 Access to the Service (except for those parts that we make freely available) is only provided to you on condition that either you pay the Fee or you are a duly authorised employee of an institution that has paid the Fee. Failure to pay the Fee does not cancel the subscription or invalidate the renewal agreement, but may result in suspension of access to the Service until payment is received.

1.7 Your subscription begins on the day that we send email notification from 1decision Ltd. It is your responsibility to ensure that access details are passed internally to the relevant personnel. Where your establishment has purchased tangible resources, delivery shall be deemed complete upon carrier delivery to your nominated address. Any discrepancies or shortages regarding your delivery contents must be reported to 1decision Ltd within 14 calendar days of receipt. 1decision Ltd accepts no liability for missing, misplaced, or damaged items reported after this 14-day window, including items lost or misplaced by internal site, administrative, or receiving staff.

1.8 The fee for your subscription (the “Fee”) is calculated annually on the anniversary of the start of your subscription (unless otherwise stated) and is payable by the method of payment specified by 1decision Ltd. 1decision Ltd shall be under no obligation to provide the Service until the Fee has been paid in full.  

All subscriptions automatically renew for successive annual terms unless the customer has opted out of automatic renewal. Automatic renewal ensures uninterrupted access to the Service. Approximately 30 days before the renewal date, 1decision Ltd will send a renewal notification via email confirming the forthcoming renewal date and the applicable subscription fee. Subscription fees may change from one renewal period to the next; customers will be notified of any changes prior to renewal.  

Unless the customer has previously opted out or notifies 1decision Ltd before the renewal date that they wish to cancel, the customer agrees that the subscription will automatically renew for a further annual term and an invoice will be issued. Customers retain the right to opt out of automatic renewal at any time via their account settings. Once the renewal date has passed, the renewed subscription becomes contractually binding and the subscription fee remains payable in full. 

1.9 As part of the Service, customers receive immediate access to downloadable and editable educational resources when their subscription begins or renews. Because access to digital content is provided immediately, subscriptions cannot be cancelled or refunded once the subscription term has started or renewed, except where agreed by 1decision Ltd at its sole discretion. By accessing or downloading any educational resources, you acknowledge that the Service has commenced and you waive any right to cancel or request a refund for the active term. Disabling automatic renewal prevents future renewals but does not terminate or refund the active subscription term.

1.10 It is the responsibility of the purchasing establishment to ensure renewal notifications, account information, and subscription correspondence are communicated internally to the relevant members of staff.

1.11 On registration, you are provided with one account login (“Unique ID”) for your establishment. It is permitted and intended for this Unique ID and password to be shared among authorised members of staff within the purchasing establishment for operational and teaching purposes. You are responsible for maintaining the internal confidentiality of your ID and for ensuring that staff members comply with this Agreement. You must prevent unauthorised use of your ID outside of your establishment. 1decision Ltd will not store any passwords.

1.12 If you believe there has been any security breach, such as external disclosure, theft, or unauthorised external use of your Unique ID, you must notify 1decision Ltd immediately at info@1decision.co.uk.

1.13 You may use the Service on all computers and networks within the purchasing establishment, provided computers outside the establishment cannot access the Service. The Service cannot be used on networks outside the establishment, except by teachers from the purchasing establishment who may access the Service from home solely for lesson planning and preparation purposes.

1.14 You may not rent, lease, or sub-licence access to the Service, nor provide access to any third party outside your educational establishment. Downloading, copying, or editing resources does not transfer ownership or copyright.

1.15 If 1decision Ltd reasonably believes that your Unique ID is being accessed by third parties outside your establishment or used in any manner not permitted by this Agreement, 1decision Ltd reserves the right to suspend access rights immediately upon notice.

1.16 To view and test content, 1decision Ltd provides prospective customers with opportunities to review the Service prior to purchase, including demonstrations, sample resources, complimentary trial access, and online curriculum mapping documentation.

2.1 The Service (including any images, designs, photographs, animations, video, audio, music and text incorporated into the Service) is owned by 1decision Ltd and is protected by United Kingdom copyright laws and international treaty provisions. All material displayed on the Service belongs to 1decision Ltd. Subject to clause

2.2 users may retrieve and display the Service on a computer screen, print individual pages on paper and store files on your internal server for your internal educational non-commercial purposes that comply with this agreement.

2.3 You may not (without prior written permission from 1decision Ltd):

2.3.1 redistribute any of the Content (including by using it as part of any library, archive or similar service);

2.3.2 remove the copyright or trade mark notice from any copies of Content made under this Agreement;

2.3.3 create a database in electronic or structured manual form by systematically downloading and storing all or any of the Content;

232.4 modify, reproduce or in any way commercially exploit any of the Content.

2.3.5 reverse engineer, decompile, or disassemble the Service. This clause does not prevent access to activities on an individual basis via a VLE or cached files as purposefully supplied by 1decision Ltd for the reduction of bandwidth.

2.4 You acknowledge that “1decision.co.uk” is a trade mark and that you may not use it without written permission.

3.1 1decision Ltd will use its reasonable skill in making the Service available to you and in ensuring its continuing availability during your Subscription. However, because of the nature of the Internet and computer software and hardware, errors and omissions do occur and 1decision Ltd does not give any other warranties in respect of the Service.

In particular, you should not take the accuracy of the information for granted and 1decision Ltd makes no warranty that the Site is free from infection by viruses or anything else that has contaminating or destructive properties. All implied warranties are excluded from this Agreement to the extent that they may be excluded as a matter of law.

4.1 1decision Ltd will use its reasonable endeavours to resolve faults in the Service during the Subscription. You agree that your only recovery for damages that you incur, and your exclusive remedy, shall be limited to the direct damages you actually incur up to an amount equivalent to the Fee actually paid or payable in relation to your use for the relevant term of the service. Where you are still in the trial period, your only remedy will be to terminate your use of the service.

4.2 To the maximum extent permitted by applicable law, in no event shall 1decsion Ltd be liable for any damages which arise out of the use or inability to use the Product (including, without limitation, damages for the loss of business profits, business interruptions, loss of business information, or other pecuniary loss), even if 1decision Ltd has been advised of the possibility of such damages. In any event, 1decision Ltd entire liability to you under this Agreement or with regard to the Product shall be limited to the amount actually paid for the Product.

5.1 The information that you provide about yourself to 1decision Ltd will only be used by 1decision Ltd in accordance with its Privacy Policy. Please read the Privacy Policy carefully and if you have any questions please contact info@1decision.co.uk

6.1 For more information on how 1decision Ltd use cookies to provide the best user experience, please read our Cookies Policy